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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kari Stempfley

Kari Stempfley

August 28, 2025

5  out of  5
rating by Kari Stempfley
"Nicole Wilson help set up my family with home and auto insurance and it was a breeze! Couldn’t be happier with the services."
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matthew rigsby

August 26, 2025

5  out of  5
rating by matthew rigsby
"Super easy to work with great people!!!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Walker Wilson

August 26, 2025

5  out of  5
rating by Walker Wilson
"Amazing place to deal with, 10/10 would recommend to anyone. Nicole is the best!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Roxanne L

August 20, 2025

5  out of  5
rating by Roxanne L
"Called State Farm for a quote, I was very impressed with Nicole, she was so nice to talk to like I’ve known her for years. It was an easy decision to switch to State Farm. Shawna made the process easy and effortless and was so nice to work with"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of M L

M L

August 12, 2025

5  out of  5
rating by M L
"At CARSTAR we have worked with Shawna several times and she goes above and beyond for her clients!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Tina Goins

June 11, 2025

5  out of  5
rating by Tina Goins
"This review is for Hope and the other lady in the office that helped with my sons COC documents that needed finalized. It was quick and they kept me updated on the process."
We responded:
"Thanks for the feedback on our office Tina!! We appreciate knowing that the team did a good job :) "
Profile photo of Ron Herring

Ron Herring

June 2, 2025

2  out of  5
rating by Ron Herring
"Very nice ladies but not able to get my payment straight and lost to figure it out so had to switch back to old insurance ..may try again someday .."
We responded:
"Hey Ron! We appreciate the feedback and we take customer dissatisfaction seriously at our office! While I was attempting to look into your issue, I was unable to locate any policies active for you. It looks like you were last insured with us back in 2023. Please reach out to us at 765-825-8050 for new quotes or if your policies were possibly under someone else's name, let me know and I'd be happy to check into this further for you. Thanks!! "
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Darrin Clark

June 2, 2025

5  out of  5
rating by Darrin Clark
"I would recommend Shawna Owens State Farm. My mother had an issue with a policy and Shawna was able to quickly resolve the issue and was even able to save my mother some money."
We responded:
"Sometimes issues arise and I am so glad that we were able to assist you quickly and save your mother money. We always try to meet our customers needs! Thanks for the feedback! "